Humphreys Health & Performance (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect personal information including:
- Name, phone number, and email address
- Appointment and booking details
- Health-related information relevant to your treatment (where applicable)
- Information submitted through contact forms or enquiries
- Website usage data (via cookies and analytics tools)
2. How We Collect Information
We collect information when you:
- Book an appointment
- Submit a form on our website
- Contact us via phone, email, or in person
- Interact with our website (via cookies and tracking tools)
3. Why We Collect Your Information
We collect and use your information to:
- Provide chiropractic care and related services
- Manage bookings and appointments
- Communicate with you about your treatment or enquiries
- Improve our services and website experience
- Meet legal and regulatory obligations
4. Health Information
Health information is considered sensitive data. We only collect what is necessary to provide appropriate care and will handle it with strict confidentiality.
5. Disclosure of Information
We do not sell or share your personal information with third parties, except:
- Where required by law
- With service providers necessary to operate our business (e.g. booking systems, IT providers)
- With your consent
6. Data Security
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. However, no online system is completely secure.
7. Cookies and Analytics
Our website may use cookies and tools such as Google Analytics to understand user behaviour and improve performance. You can disable cookies through your browser settings.
8. Access and Correction
You may request access to or correction of your personal information by contacting us using the details below.
9. Contact Us
If you have any questions or concerns about this policy or your personal information, please contact:
Humphreys Health & Performance
hello@humphreyshp.com.au
10. Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.